Return Policy

At Digital Mitra, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return policy. This returns policy outlines our process for returning items and receiving refunds or exchanges.

• To be eligible for a return, your item must be unused, in the same condition that you received it. Items that have been washed, worn, or damaged will not be eligible for return.
• You must initiate the return process within 30 days of receiving your order.

To initiate a return, please contact us at contact@digitalmitra.co.nz to let us know. Please include your order number and the reason for the return in your email. We will share further details to ship the item back to us on the provided address. Once we receive your returned item, refund will be processed.

If you have any questions or concerns about our returns policy, please contact us at contact@digitalmitra.co.nz.