Shipping Policy
At Digital Mitra, we strive to provide fast and reliable shipping for all orders. This shipping policy outlines our shipping methods, rates, and estimated delivery times. By placing an order on our website, you agree to the terms of this shipping policy.
- Shipping Rates
- We offer worldwide standard shipping on all orders. Shipping rates will be calculated during checkout.
- Order Processing Time
- Orders are processed and shipped within 1-3 business days of receiving an order. Please note that orders placed on weekends or holidays will be processed on the next business day.
- Order Tracking
- Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order on the carrier's website using the tracking number.
- Delivery Times
- Delivery times vary depending on the shipping destination. Domestic orders (within New Zealand and Australia) usually arrive within 5-10 days for standard shipping. For orders from all other countries, Order usually arives within 14 days.
- Delivery Delays
- While we do our best to ensure timely delivery of your order, please note that delivery times may be delayed due to unforeseen circumstances such as weather, carrier delays, or customs inspections.
- Lost or Stolen Packages
- If your package has been lost or stolen, please contact the carrier to file a claim. We will do our best to provide you a replacement product, which might take additional time to deliver.
If you have any questions or concerns about our shipping policy, please contact us at contact@digitalmitra.co.nz.